Frequently Asked Questions

What is your phone number?

450 - 444 - 8777

How to choose the right frame?

The frames are identified by measurements inside the temples, including frame width, bridge size, and temple length. Choosing the right frame size helps ensure the glasses fit your face shape and proportions properly.

Taking measurements and adjusting glasses. Why do I need to meet an optician?

It is important to meet with an optician for measurements and adjustments because glasses are customized according to each individual person.

What is the difference between an optician, optometrist and ophthalmologist?

An optician specializes in prescriptions, frames, lenses, and contact lenses. An optometrist performs complete eye examinations, while an ophthalmologist specializes in eye surgeries and medical eye treatments.

What is blue light and how does it affect my vision?

Blue light mainly comes from screens such as computers, phones, tablets, and televisions. Anti-blue light glasses help protect your eyes from prolonged exposure and can reduce eye strain and fatigue.

What should I do if I want to put my prescription in frames purchased online?

Prescriptions can be added to frames purchased online. However, lower-quality frames may break during laboratory processing, and Oko Vision is not responsible for any damage caused during this process.

How often should you have an eye exam?

Generally, people between the ages of 3 and 29 should have an eye exam every two years. From age 30 onward, yearly eye exams are recommended. Individual needs may vary.

How does delivery work?

The delivery and fitting process takes approximately 20 minutes. The optician performs the complete adjustment, checks if the vision is adequate, and explains proper care instructions for the glasses.

At what age should children have an eye exam?

Children should have an eye examination starting from the age of 3 years old.

Eye emergency: What should I do and when should I consult?

If you experience an eye emergency, contact Oko Vision immediately at 450-444-8777.

Dry eye: What are the causes and solutions?

Dry eyes can have multiple causes. The best solution is to schedule an appointment with an optometrist for a complete evaluation and personalized treatment options.

What does my prescription mean?

If you have questions about your prescription, speak with one of the opticians for guidance and explanation.

Why should we protect our eyes from the sun?

UV protection is essential because long-term exposure to ultraviolet rays can negatively affect eye health and may contribute to conditions such as cataracts.

What are the different costs when visiting the store?

Oko Vision offers affordable options for a variety of budgets. Customers are encouraged to visit the store for personalized recommendations and pricing information.

CONTACT US

For any further questions or information, please feel free to contact us. We will be happy to respond to you quickly! Telephone: 450.444.8777